On 14th February, 2014, Mr. Chandran was a happy man.
You know why?
He had just received a big order for kitchen linen – to the tune of 40 ‘HQ quantity worth more than 50 lakhs! This was the big deal that would rocket him to the big league, show his contemporaries that his business had mettle. He would do whatever it took for him to ensure that he delivered quality products on time, which would in-turn boost his goodwill in the market. In such a high note, Chandran set out to start his way towards fulfilling the order. Right from taking stock of the inventory, delegating tasks to suitable staff members, planning ahead for the production, warehousing, transportation and delivery –Chandran did not leave any stone unturned to deliver nothing but the best.